Project: “Hey Google, Talk to My Berlitz Coach…”

The task was to create a conversational application that incentivizes international students to practice their conversational English skills.

User Flows

I created the user flows to capture the initial concepts of the Google action.

 

Dialogues

As the lead voice user interface designer, my role was to draft all iterations of the conversation skill. This involved writing scripts that could be understood by students on their second year of English-learning. I was also tasked with exploring the personality of the action (e.g., tone, multiple characters etc.) the setting (airplane), and the atmospherics of the action (e.g., sounds). I designed the script with three characters in mind: The Tutor, The Flight Attendant, and The Passenger.

MVP Prototype

See a short video of the prototype.